Lifetime Warranty on Selected Products - Limited-Time Offers Available - Free Delivery Across India - 100% Genuine Products

Terms & Conditions

Welcome to Caul. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or purchasing our mobile phones, home appliances, and electronic products, you agree to be bound by these Terms & Conditions.

1. Acceptance of Terms

By using the Caul website, creating an account, or purchasing products from us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Products and Services

Caul manufactures and sells mobile phones, home appliances, and various electronic products. We strive to ensure that all product descriptions, specifications, images, and pricing are accurate; however, errors may occasionally occur.

We reserve the right to:

  • Modify product specifications without prior notice.
  • Discontinue products at any time.
  • Limit product quantities available for purchase.

3. Pricing and Payments

  • All prices displayed on the website are subject to change without notice.
  • Applicable taxes, shipping fees, and other charges may be added during checkout.
  • Payment must be completed using approved payment methods available on the website.
  • Orders will only be processed after successful payment authorization.

4. Order Acceptance and Cancellation

Caul reserves the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Product unavailability
  • Pricing or technical errors
  • Suspected fraudulent activity
  • Violation of these Terms & Conditions

If an order is canceled after payment has been received, an applicable refund will be processed.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary based on location and logistics conditions.
  • Caul is not responsible for delays caused by events beyond our reasonable control.
  • Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy. Customers should review the policy before making a purchase.

7. Warranty

Eligible products may be covered by a limited manufacturer warranty.

The warranty does not cover:

  • Physical damage
  • Accidental damage
  • Unauthorized modifications or repairs
  • Damage caused by misuse, negligence, or improper handling

Specific warranty terms may vary by product.

8. User Responsibilities

Users agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to website systems.
  • Interfere with website functionality or security.
  • Submit false, misleading, or fraudulent information.

9. Intellectual Property

All content on the Caul website, including:

  • Logos
  • Trademarks
  • Product images
  • Text
  • Graphics
  • Website design

is the property of Caul and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, Caul shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website
  • Purchase or use of products
  • Service interruptions
  • Data loss
  • Third-party actions

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

12. Third-Party Links

The website may contain links to third-party websites for convenience. Caul does not endorse or assume responsibility for the content, products, or services provided by third parties.

13. Changes to Terms

Caul reserves the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with the revised effective date.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction in which Caul operates.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us: